What are your office hours and how can your established clients reach you?

I can be reached Monday-Friday from 8am-6pm Pacific Standard Time via my email at cheadley@guidedtelepscyhiatryservices.com, or you can text/call me at 470-831-4587.  You can also reach me via the client portal. Appointments may be scheduled on Monday, Tuesday, Wednesdaysand Thursday each week.  Morning and evening appointments are available.

What is the policy for late, cancelled, or missed appointments?

I value my current and future client’s time and do my best to make myself available for appointments. Your appointment must be cancelled at least 24 hours in advance, or you will be responsible for $150 for the missed visit. If you need to cancel an appointment, you can do so via the Client Portal.

What if my insurance is out-of-network?

A superbill of services rendered can be provided to you for submission to your insurance carrier. However, this does not guarantee reimbursement. It is your responsibility to understand the policies of your health insurance carrier. If you are not sure if your insurance is out-of-network, please visit my insurance page for a list of accepted … Read more

How do I start receiving care?

You may contact the practice to see if the telepsychiatry services I offer and conditions I treat are a fit for your needs. You can expect a reply within 48 hours. If you have contacted my office and confirmed my practice fits your needs, you will receive an email containing consents, directions and forms to … Read more

Do You provide counseling or therapy services?

The practice primarily focuses on medication management however if needed, I will provide some brief supportive active listening. If further, more intensive therapy is indicated, a referral to a clinician can be initiated.

Do you accept Health Insurance?

Yes, I accept insurance for clients residing in Washington State. Please visit the insurance page for a list of insurance I accept. At the present time, my practice is out of network with all insurance carriers in the state of Oregon, so self-pay is required.